Privacy Policy

Article 1: Consent to Collection of Personal Information and Collection Method

CSCopilot ("Website" hereinafter "Website") shall establish a procedure for allowing customers to click the button "Agree" to the terms of use, collection of personal information, and details of personal information used. Customers shall be deemed to have agreed to the collection and use of their personal information by clicking the "Agree" button.

Article 2: Personal Information Items Collected and Purpose of Using Personal Information

"Personal Information" means information on living persons and refers to their names, resident registration numbers, or any other information that identifies such persons. (Even if such information alone cannot identify a certain person, such information that can be easily combined with other information and be used to identify such a person.)

The Website has the following purposes for collecting and using customers' personal information:

Personal information of general members

Time of collection: Signing up for membership
Mandatory collection items: ID, password, e-mails, names
Optional collection items: Profile images, date of birth, telephone number, address
Purpose of using personal information: Signing up for membership, customer consulting for the use of services, and delivery of notices
Retention period: Immediately deleted upon withdrawal of membership or retained for five (5) years for purchasing members

AI-related information

Time of collection: During service usage
Mandatory collection items: User interactions, prompts, responses
Optional collection items: Custom preferences, settings
Purpose of using personal information: Service provision, improvement of AI responses
Retention period: Retained for five (5) years

Order information (including members and non-members)

Time of collection: Upon placing orders
Mandatory collection items: Information of customers placing orders (name, address, telephone, and e-mail), payment approval information
Optional collection items: Delivery preferences
Purpose of using personal information: Payment processing and service delivery
Retention period: Retained for five (5) years

Article 3: Collection of Personal Information via Cookies

The Website may install and operate cookies that store and frequently retrieve customers' information. A cookie means a small amount of text files that a website sends to users' computer browsers.

1) Purposes of using cookies

Providing differentiated information, depending on individuals' interests
Analyzing access frequency or staying time of users
Identifying users' tastes and interests for service improvement
Providing tailor-made services

2) Operation of cookies and rejection of cookies

Cookies are stored at the hard disk of users' computers
Cookies identify computers but do not personally identify users
Customers may accept or reject cookies through browser settings
Some services may be limited if cookies are rejected

Article 4: Periods of Retaining and Using Personal Information and Destruction

1) Personal information shall be destroyed after fulfilling its purpose, except when required by law:

Records on contracts or payments: Retained for five (5) years
Records on customer complaints: Retained for three (3) years
Log-in records: Retained for three (3) months

2) Destruction methods:

Paper documents: Shredding or burning
Electronic files: Permanent deletion using secure methods

3) Dormant accounts (inactive for 12 months) may be separated and eventually destroyed after notice.

Article 5: Provision of Personal Information for Third Parties

The Website shall not share personal information beyond the stated purposes except:

When required by law enforcement
For anonymous statistical research
When required by other relevant statutes

Article 6: Access and Modification of Personal Information

1) Customers may access or modify their personal information at any time through:

Website settings
Email request to privacy officer
Written request

2) Incorrect information shall be promptly corrected upon request.

Article 7: Withdrawal of Consent

Customers may withdraw consent to personal information collection at any time through:

Website settings
Contacting privacy officer
Email request

Article 8: Security Measures

The Website implements security through:

Encryption of personal information
Regular security updates
Access controls
Technical safeguards against unauthorized access

Article 9: Protection of Personal Information of Children

The Website does not knowingly collect information from children under fourteen years of age. Legal guardians may exercise all rights regarding children's information.

Article 10: Chief Privacy Officer

The Website appoints the following chief privacy officer:

▶ Chief Privacy Officer

Name: Keon Kim
Contact: keon@omlabs.xyz

Last updated: October 30, 2024